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.service-card:before{content:"";background:0 0;width:5px;position:absolute;top:0;bottom:0;left:0;transition:background .2s!important}.app .service-card:hover{border-color:#b7d4da!important;transform:translateY(-4px)!important;box-shadow:0 18px 38px #042f391a!important}.app .service-card:hover:before{background:var(--pn-v2-primary)}.app .service-card.selected{background:linear-gradient(135deg,#edf8f9,#fff)!important;border-color:#8fbfc8!important;box-shadow:0 18px 42px #0a53631f!important}.app .service-card.selected:before{background:linear-gradient(#0a5363,#2d7c8c)}.app .service-icon{width:54px!important;height:54px!important;color:var(--pn-v2-primary)!important;background:#e9f5f7!important;border-radius:15px!important;flex-basis:54px!important;font-size:18px!important;box-shadow:inset 0 0 0 1px #0a53630a!important}.app .service-card h3{color:var(--pn-v2-text)!important;margin-bottom:6px!important;font-size:15px!important;font-weight:850!important}.app .service-card p{color:var(--pn-v2-text-soft)!important;font-size:10px!important}.app .action{margin-top:28px!important}.app .action .queue-button{border-radius:14px!important;min-width:290px!important;min-height:54px!important;font-size:13px!important;box-shadow:0 14px 30px #0a536333!important}.app .footer{color:#8ba0a7!important;padding:24px!important}.app .visitor-form{border:1px solid var(--pn-v2-border)!important;width:min(760px,100%)!important;box-shadow:var(--pn-v2-shadow-heavy)!important;background:#fffffffa!important;border-radius:24px!important;padding:34px!important;position:relative!important}.app .visitor-form:before{content:"FORMULIR PELAYANAN";color:var(--pn-v2-primary);letter-spacing:.13em;margin-bottom:18px;font-size:9px;font-weight:900;display:block}.app .selected-service-box{background:linear-gradient(135deg,#eaf5f7,#f8fbfc)!important;border:1px solid #cce1e5!important;border-radius:14px!important;padding:17px!important}.app .form-group{margin-bottom:19px!important}.app .form-group label{color:var(--pn-v2-text)!important;font-size:10px!important;font-weight:850!important}.app .form-group input,.app .form-group textarea,.app .form-group select{color:var(--pn-v2-text)!important;background:#fbfdfd!important;border:1px solid #cddfe3!important;border-radius:12px!important}.app .form-group input:focus,.app .form-group textarea:focus,.app .form-group select:focus{border-color:var(--pn-v2-primary)!important;box-shadow:0 0 0 4px #0a536311!important}.app .form-action .queue-button{min-width:260px!important;min-height:51px!important}.app .ticket-card{border:1px solid var(--pn-v2-border)!important;box-shadow:var(--pn-v2-shadow-heavy)!important;background:#fff!important;border-radius:26px!important;position:relative!important;overflow:hidden!important}.app .ticket-card:before{content:"";background:linear-gradient(90deg, var(--pn-v2-primary-dark), var(--pn-v2-primary), #2f8192);height:8px;position:absolute;top:0;left:0;right:0}.app .ticket-number{color:var(--pn-v2-primary)!important;letter-spacing:.035em!important;font-size:clamp(68px,11vw,96px)!important;font-weight:950!important}.app .ticket-service{color:var(--pn-v2-primary)!important;font-weight:900!important}.app .ticket-message strong{color:var(--pn-v2-primary)!important}.operator-page .operator-header{color:#fff!important;background:linear-gradient(135deg,#063e4b,#0a5363)!important;border:0!important;min-height:88px!important;padding:14px clamp(20px,4vw,46px)!important;box-shadow:0 10px 28px #042f3926!important}.operator-page .operator-brand-mark{background:#ffffff21!important;border:1px solid #fff3!important;border-radius:14px!important;width:48px!important;height:48px!important}.operator-page .operator-title{color:#fff!important;font-size:15px!important}.operator-page .operator-subtitle{color:#ffffffa1!important}.operator-page .operator-connection-status,.operator-page .operator-last-sync{color:#ffffffa6!important}.operator-page .operator-logout{color:#fff!important;background:#ffffff14!important;border:1px solid #ffffff38!important}.operator-page .operator-logout:hover{color:#fff!important;background:#ffffff26!important}.operator-page .operator-welcome h1{color:var(--pn-v2-primary-deep)!important;letter-spacing:-.035em!important;font-size:clamp(26px,3vw,34px)!important;font-weight:900!important}.operator-page .operator-welcome p{color:var(--pn-v2-text-soft)!important}.operator-page .operator-service-card{border:1px solid var(--pn-v2-border)!important;box-shadow:var(--pn-v2-shadow)!important;background:#fff!important;border-radius:17px!important;margin-bottom:18px!important;padding:20px 22px!important;position:relative!important;overflow:hidden!important}.operator-page .operator-service-card strong{color:var(--pn-v2-primary)!important;font-size:18px!important}.operator-page .operator-current{border:1px solid var(--pn-v2-border)!important;box-shadow:var(--pn-v2-shadow-heavy)!important;background:#fff!important;border-radius:25px!important;padding:30px!important;position:relative!important;overflow:hidden!important}.operator-page .operator-current:before{background:linear-gradient(90deg,#063e4b,#0a5363,#338598)!important;height:6px!important}.operator-page .operator-current-number,.operator-page .operator-current-number-block{color:var(--pn-v2-primary)!important;letter-spacing:.035em!important;margin:18px 0 8px!important;font-size:clamp(72px,10vw,118px)!important;font-weight:950!important;line-height:.9!important}.operator-page .operator-current-actions{grid-template-columns:repeat(3,minmax(0,1fr))!important;gap:12px!important;width:min(760px,100%)!important;margin:26px auto 0!important}.operator-page .operator-current-actions>button{border-radius:13px!important;min-height:54px!important;font-size:11px!important;font-weight:850!important}.operator-page .operator-service-button{background:linear-gradient(135deg,#0c687a,#0a5363)!important}.operator-page .operator-complete-button{background:linear-gradient(135deg,#3b956f,#2f8762)!important}.operator-page .operator-skip-button{background:linear-gradient(135deg,#c98b2e,#ad721b)!important}.operator-page .operator-actions{gap:12px!important;margin:20px 0!important}.operator-page .operator-call-button{border-radius:13px!important;min-width:280px!important;min-height:52px!important}.operator-page .operator-queue-item,.operator-page .operator-waiting-item,.operator-page .operator-history-item,.operator-page .operator-skipped-item{border:1px solid var(--pn-v2-border)!important;background:#fff!important;border-radius:13px!important;min-height:62px!important;padding:14px 15px!important;box-shadow:0 4px 14px #042f3909!important}.operator-page .operator-waiting-index{width:32px!important;height:32px!important;color:var(--pn-v2-primary)!important;background:#e9f5f7!important;border-radius:9px!important;flex-basis:32px!important}.operator-page .operator-visitor-card{border:1px solid var(--pn-v2-border)!important;box-shadow:var(--pn-v2-shadow)!important;border-radius:18px!important;margin-top:18px!important}.operator-page .operator-visitor-title{color:var(--pn-v2-text)!important;background:#f7fafb!important;padding:16px 18px!important}.operator-page .operator-visitor-item{background:#f7fafb!important}.operator-page .operator-statistics-grid,.operator-page .operator-stats-grid{gap:12px!important}.operator-page .operator-stat-card{border:1px solid var(--pn-v2-border)!important;background:#fff!important;border-radius:15px!important;min-height:98px!important;padding:17px!important;box-shadow:0 5px 16px #042f390a!important}.operator-page .operator-stat-card strong{color:var(--pn-v2-primary)!important;font-size:28px!important}.pn-display-v3{background:radial-gradient(circle at 80% 15%,#ffffff21,#0000 25%),radial-gradient(circle at 10% 90%,#ffffff14,#0000 30%),linear-gradient(135deg,#032f3a 0%,#074755 34%,#0a5363 68%,#0f6a7b 100%)!important}.pn-display-v3-header{background:#0000001a!important;border-bottom:1px solid #ffffff24!important;min-height:98px!important;padding:14px clamp(24px,4vw,52px)!important}.pn-display-v3-logo{background:#ffffff21!important;border:1px solid #fff3!important;border-radius:16px!important;flex-basis:56px!important;width:56px!important;height:56px!important}.pn-display-v3-title{letter-spacing:-.02em!important;font-size:clamp(19px,2.5vw,29px)!important;font-weight:900!important}.pn-display-v3-subtitle{opacity:.66!important}.pn-display-v3-main{padding:24px clamp(20px,4vw,48px) 30px!important}.pn-display-v3-hero{grid-template-columns:minmax(0,1.12fr) minmax(360px,.88fr)!important;gap:20px!important}.pn-display-v3-call-card{-webkit-backdrop-filter:blur(18px)!important;backdrop-filter:blur(18px)!important;background:linear-gradient(145deg,#ffffff24,#ffffff0f)!important;border:1px solid #ffffff2b!important;border-radius:28px!important;min-height:470px!important;padding:26px!important;position:relative!important;overflow:hidden!important;box-shadow:0 28px 70px #0003!important}.pn-display-v3-call-card:before{content:"";background:linear-gradient(90deg,#ffffff59,#fffffff2,#ffffff59);height:7px;position:absolute;top:0;left:0;right:0}.pn-display-v3-call-label,.pn-display-v3-call-badge{letter-spacing:.12em!important;text-transform:uppercase!important}.pn-display-v3-call-number{letter-spacing:.02em!important;text-shadow:0 10px 30px #0000002e!important;margin-top:22px!important;font-size:clamp(100px,13vw,185px)!important;font-weight:950!important;line-height:.82!important}.pn-display-v3-call-service{color:#fffffff0!important;margin-top:22px!important;font-size:clamp(20px,2vw,30px)!important;font-weight:750!important}.pn-display-v3-video-card{background:#0000002e!important;border:1px solid #ffffff24!important;border-radius:28px!important;min-height:470px!important;overflow:hidden!important;box-shadow:0 28px 70px #0000002e!important}.pn-display-v3-video-title{font-size:15px!important;font-weight:800!important}.pn-display-v3-queue-strip{gap:12px!important;margin-top:18px!important}.pn-display-v3-queue-item{-webkit-backdrop-filter:blur(10px)!important;backdrop-filter:blur(10px)!important;background:#ffffff13!important;border:1px solid #ffffff21!important;border-radius:15px!important;min-height:80px!important;padding:12px 15px!important}.pn-display-v3-queue-item.called{background:#ffffff26!important;box-shadow:inset 0 0 0 1px #ffffff0d!important}.admin-shell{background:#edf3f5!important}.admin-shell .admin-sidebar{background:linear-gradient(#063e4b 0%,#074755 45%,#0a5363 100%)!important;border:0!important;flex-basis:270px!important;width:270px!important;box-shadow:10px 0 35px #042f391f!important}.admin-shell .admin-sidebar-brand{padding:18px 8px 28px!important}.admin-shell .admin-sidebar-logo{background:#ffffff21!important;border:1px solid #fff3!important;border-radius:14px!important;flex-basis:48px!important;width:48px!important;height:48px!important;box-shadow:0 10px 24px #00000026!important}.admin-shell .admin-sidebar-title{color:#fff!important;font-size:14px!important}.admin-shell .admin-sidebar-subtitle{color:#ffffff94!important}.admin-shell .admin-sidebar-section-label{color:#ffffff61!important}.admin-shell .admin-sidebar-link{color:#ffffffa8!important;border-radius:11px!important;min-height:48px!important;margin-bottom:3px!important}.admin-shell .admin-sidebar-link:hover{color:#fff!important;background:#ffffff14!important}.admin-shell .admin-sidebar-link.active{color:#fff!important;background:#ffffff21!important;box-shadow:inset 0 0 0 1px #ffffff14!important}.admin-shell .admin-sidebar-link.active:before{background:#fff!important;border-radius:0 5px 5px 0!important;width:4px!important;left:0!important}.admin-shell .admin-main{background:#edf3f5!important}.admin-shell .admin-topbar{border-bottom:1px solid var(--pn-v2-border)!important;background:#fffffff7!important;min-height:76px!important;padding:14px 30px!important;box-shadow:0 5px 20px #042f390a!important}.admin-shell .admin-content{width:min(1580px,100% - 48px)!important;padding:30px 0 55px!important}.admin-shell .admin-panel{border:1px solid var(--pn-v2-border)!important;background:#fff!important;border-radius:20px!important;box-shadow:0 10px 30px #042f390e!important}.admin-shell .admin-kpi-card,.admin-shell .admin-report-kpi-card{border:1px solid var(--pn-v2-border)!important;background:#fff!important;border-radius:17px!important;min-height:110px!important;position:relative!important;overflow:hidden!important;box-shadow:0 6px 20px #042f390b!important}.admin-shell .admin-kpi-card:before,.admin-shell .admin-report-kpi-card:before{content:"";background:var(--pn-v2-primary);width:4px;position:absolute;top:0;bottom:0;left:0}.admin-shell .admin-kpi-card.primary,.admin-shell .admin-report-kpi-card.primary{background:linear-gradient(135deg,#e8f5f7,#fff)!important;border-color:#bad7dc!important}.admin-shell .admin-kpi-value,.admin-shell .admin-report-kpi-value{color:var(--pn-v2-primary)!important}.admin-shell .admin-form-field input,.admin-shell .admin-form-field textarea,.admin-shell .admin-form-field select,.admin-shell .admin-report-filter input,.admin-shell .admin-report-filter select,.admin-shell .admin-account-form select{background:#fbfdfd!important;border-color:#cadde1!important;border-radius:11px!important;min-height:43px!important}.admin-shell .admin-account-row,.admin-shell .admin-service-master-card,.admin-shell .admin-operator-row{border-color:var(--pn-v2-border-soft)!important;border-radius:13px!important}.admin-shell .admin-account-row:hover,.admin-shell .admin-service-master-card:hover,.admin-shell .admin-operator-row:hover{background:#f8fbfb!important}.admin-shell .admin-report-filter{background:linear-gradient(135deg,#eaf6f8,#f8fbfc)!important;border-color:#cfe1e5!important;border-radius:16px!important}@media (width<=1100px){.app .main{width:calc(100% - 32px)!important}.operator-page .operator-main{width:calc(100% - 30px)!important}.pn-display-v3-hero{grid-template-columns:1fr .92fr!important}.admin-shell .admin-sidebar{flex-basis:240px!important;width:240px!important}}@media (width<=900px){.app .services{grid-template-columns:1fr!important}.operator-page 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.logo,.operator-login-logo,.admin-login-logo,.admin-sidebar-logo,.pn-display-v3-logo{color:#0000!important;background-image:url(/logo-pn-amurang.png)!important;background-position:50%!important;background-repeat:no-repeat!important;background-size:contain!important;background-origin:content-box!important;font-size:0!important;line-height:0!important;overflow:hidden!important}.app .logo{background-color:#fff!important;border:1px solid #ffffff47!important;border-radius:15px!important;flex-basis:54px!important;width:54px!important;height:54px!important;padding:5px!important;box-shadow:0 8px 22px #00000026!important}.operator-login-logo{background-color:#fff!important;border:1px solid #d9e7ea!important;border-radius:20px!important;width:82px!important;height:82px!important;margin:0 auto 18px!important;padding:7px!important;box-shadow:0 14px 32px #0a53631f!important}.admin-login-logo{background-color:#fff!important;border:1px solid #d9e7ea!important;border-radius:20px!important;width:82px!important;height:82px!important;padding:7px!important;box-shadow:0 14px 32px #0a53631f!important}.admin-sidebar-logo{background-color:#fff!important;border:1px solid #fff3!important;border-radius:15px!important;flex-basis:52px!important;width:52px!important;height:52px!important;padding:5px!important;box-shadow:0 10px 24px #0000002e!important}.pn-display-v3-logo{background-color:#fff!important;border:1px solid #ffffff4d!important;border-radius:16px!important;flex-basis:58px!important;width:58px!important;height:58px!important;padding:6px!important;box-shadow:0 10px 25px #00000029!important}@media (width<=560px){.app .logo{border-radius:13px!important;flex-basis:46px!important;width:46px!important;height:46px!important;padding:4px!important}.operator-login-logo{width:74px!important;height:74px!important;padding:6px!important}}@media 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#042f392b!important}.operator-page .operator-header:after{content:"";background:linear-gradient(90deg,#ffffff1f,#ffffffbf,#ffffff1f);height:2px;position:absolute;bottom:0;left:0;right:0}.operator-page .operator-header>div:first-child{z-index:2;position:relative}.operator-page .operator-title{color:#fff!important;letter-spacing:.01em!important;font-size:clamp(15px,2vw,19px)!important;font-weight:900!important}.operator-page .operator-subtitle{color:#ffffff9c!important;margin-top:4px!important}.operator-page .operator-header-right{z-index:2;position:relative}.operator-page .operator-logout{color:#fff!important;background:#ffffff14!important;border:1px solid #ffffff38!important;border-radius:10px!important;min-height:39px!important;padding:0 14px!important;font-size:9px!important;font-weight:850!important}.operator-page .operator-logout:hover{background:#ffffff29!important}.operator-page{background:linear-gradient(#edf4f6 0%,#f7f9fa 100%)!important;min-height:100vh!important}.operator-page .operator-main{width:min(1160px,100% - 42px)!important;padding:38px 0 62px!important}.operator-page .operator-welcome{margin-bottom:25px!important}.operator-page .operator-welcome .welcome-badge{box-shadow:0 5px 15px #0a53630f!important}.operator-page .operator-welcome h1{color:#073b47!important;letter-spacing:-.045em!important;margin:13px 0 5px!important;font-size:clamp(27px,3vw,36px)!important;font-weight:900!important;line-height:1.1!important}.operator-page .operator-welcome p{color:#71858d!important;font-size:11px!important}.operator-page .operator-welcome p strong{color:var(--pn-v2-primary)!important;font-weight:900!important}.operator-page .operator-service-card{background:#fff!important;border:1px solid #d3e2e6!important;border-radius:17px!important;margin-bottom:18px!important;padding:20px 22px 19px!important;position:relative!important;overflow:hidden!important;box-shadow:0 8px 26px #042f390e!important}.operator-page .operator-service-card:before{content:"";background:linear-gradient(#0a5363,#3a8595);width:5px;position:absolute;top:0;bottom:0;left:0}.operator-page .operator-service-card strong{color:var(--pn-v2-primary)!important;font-size:17px!important;font-weight:900!important}.operator-page .operator-current{background:linear-gradient(145deg,#fff 0%,#fafdfe 100%)!important;border:1px solid #cfe0e4!important;border-radius:27px!important;min-height:390px!important;padding:31px 28px 28px!important;position:relative!important;overflow:hidden!important;box-shadow:0 24px 60px #042f391c!important}.operator-page .operator-current:before{content:"";position:absolute;top:0;left:0;right:0;background:linear-gradient(90deg,#063d4a,#0a5363,#3a8594)!important;height:7px!important}.operator-page .operator-current:after{content:"";pointer-events:none;background:#0a536309;border-radius:50%;width:260px;height:260px;position:absolute;top:-120px;right:-120px}.operator-page 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